T&C Solar promotion
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**County Electrical Worcestershire Limited – Promotions Terms and Conditions**
1. **Introduction**
These Terms and Conditions ("Terms") govern all promotions, discounts, and offers ("Promotions") run by County Electrical Worcestershire Limited ("we", "our", or "the Company"). By participating in any of our Promotions, you agree to be bound by these Terms and all applicable laws. If you do not agree with these Terms, you should not participate in any Promotions.
2. **Eligibility**
Promotions are open to residents of the United Kingdom, aged 18 or over, unless otherwise specified in the individual promotion details. Employees, affiliates, and agents of County Electrical Worcestershire Limited and their immediate family members are not eligible to participate in any Promotion.
3. **Promotion Period**
Each Promotion will specify the start and end dates ("Promotion Period"). County Electrical Worcestershire Limited reserves the right to extend or shorten the Promotion Period at its sole discretion. Any changes to the Promotion Period will be communicated to participants through the Company’s website, social media platforms, or via other communication methods.
4. **How to Enter**
To participate in a Promotion, you must follow the instructions provided in the specific promotional offer. This may include, but is not limited to, entering a code at checkout, signing up for a newsletter, making a purchase, or fulfilling other specific requirements outlined in the promotion details.
5. **Solar Panel Promotion Offer**
For the promotional price of £4999, the following equipment and services will be provided:
- 1x 3.6kW SUNSYNK Hybrid Inverter
- 5x 445W All-Black Solar Panels (updated from 450W)
- 1x 5.12kW Lithium-Ion Battery
- Full installation of the above equipment
The promotional price includes all necessary installation materials, equipment, and labour for a standard 2-story residential property with typical roof configurations. However, certain additional charges may apply depending on the specific requirements of your property.
**Subject to Survey**
This promotion is only applicable subject to a successful site survey. A full site survey will be conducted before installation to assess the specific requirements for your roof type, scaffolding needs, structural integrity of the roof trusses, and any other relevant factors. If the survey determines that your property does not meet the necessary criteria for installation or the structural integrity of your roof is insufficient to support the installation, the promotional offer will not apply, and the price may be adjusted accordingly.
**Payment Terms**
A deposit of 25% of the total promotional price will be required upon signing the proposal. The remaining balance must be paid in full after the delivery of equipment to the site, prior to commencement of the installation.
**System Type**
The solar panel system provided under this promotion is an on-roof system. In-roof systems are available upon request, subject to a site survey and a separate quotation. Any adjustments to the system type or requirements will be reflected in the final quote.
**Additional Costs**
Additional costs may apply based on the following conditions:
- **Slate Roof Surcharge**: Due to the complexity and specialized tools required for slate roof installations, a surcharge may apply.
- **Hard-to-Get Roof Tiles Surcharge**: If your roof has "rare" or hard-to-source roof tiles, such as discontinued or special-order tiles, additional charges may be required.
- **Scaffolding Costs**: Standard scaffolding is included in the promotional price; however, additional scaffolding requirements will be assessed during the site survey and may incur extra costs.
A full site survey will be conducted before the installation to assess the specific requirements and any additional charges will be confirmed prior to the work being carried out.
The promotional price also includes the following certifications:
- MCS (Microgeneration Certification Scheme) Certification
- Competent Person Scheme (CPS) Certifications for the installation and setup of solar equipment
- National Grid G98 Application (this is the standard for the installation of small-scale generation systems)
These certifications are required to ensure that your solar installation meets the necessary standards for grid connection and eligibility for certain energy tariffs provided by energy suppliers. Please note that while these certifications are required to access some tariffs, they may not be sufficient to access all available tariffs. It is recommended that you contact your energy provider directly to confirm eligibility for specific tariffs.
6. **System Customizations and Additions**
- **Additional Solar Panels**: Additional solar panels can be installed upon request and quotation. Any additional panels will require a new survey and revised quotation based on your requirements.
- **Additional Batteries**: Additional batteries can also be installed upon request and quotation. A site survey will be conducted to assess the feasibility of adding extra storage capacity.
7. **Alterations and Documentation**
Once a proposal and documentation for the solar installation are signed, they cannot be altered. Any requests for changes or modifications after the proposal is signed may result in a revision of the terms and price, subject to a new quotation and survey.
8. **Refunds and Cancellations**
Once installation has begun, refunds will not be processed due to the nature of the installation. This includes any work already started, equipment already delivered, or any customization work done to the system.
9. **Brief Description and Explanation Upon Completion**
Upon completion of the installation, our team will conduct a brief description and explanation with you regarding the operation of the installed equipment, including the solar panels, inverter, and battery. This session will ensure that you understand how to use the system effectively and safely.
Any alterations made to the installed equipment after the explanation and installation may void the warranty provided by County Electrical Worcestershire Limited. The warranty is contingent on the equipment being used as specified and without unauthorized modifications.
10. **Discounts and Offers**
Discounts and offers under the Promotions are as described in the promotion details. These may include percentage discounts, fixed price discounts, free products/services, or other promotional benefits. Discounts are only valid for the specified Promotion Period and cannot be applied after the Promotion has ended.
**Promotional Prices for Solar Panel Installation**:
Promotional prices for the installation of solar panels are based on the installation at a standard 2-story residential property with typical roof configurations. The promotional price assumes:
- A standard roof size and structure.
- A typical roof pitch, accessible for installation.
- Installation on a 2-story building.
If your property differs from these standard conditions (e.g., larger roof size, additional stories, difficult-to-access roof, etc.), additional charges may apply. A full site survey will be conducted to assess the installation requirements and any necessary adjustments to the promotional pricing.
Discounts are only applicable to eligible products and services, which will be clearly stated in the promotion details.
Discounts are not transferable and cannot be exchanged for cash or credit.
11. **Limited Availability**
Promotions are subject to availability. If stock or service capacity runs out, County Electrical Worcestershire Limited is not obligated to offer the Promotion or provide alternative products/services, although we will make reasonable efforts to honor the promotion as outlined.
12. **Multiple Entries / Use of Promotions**
Unless otherwise stated, Promotions may not be combined with any other offers, discounts, or promotions. Only one promotion per transaction will generally be allowed unless explicitly stated otherwise in the promotional terms.
13. **Returns and Refunds**
In the event that a product purchased during a Promotion is returned, the value of the Promotion (e.g., a discount or free product) will be voided, and the refund amount will be adjusted accordingly.
If you return part of an order that benefited from a Promotion, the discount will be applied only to the remaining items and may not be fully refunded.
Certain Promotions may be subject to additional return or refund terms, which will be specified in the promotion details.
14. **No Transferability**
Promotions and their benefits are non-transferable and cannot be redeemed by anyone other than the individual who participated in the Promotion.
15. **General Conditions**
County Electrical Worcestershire Limited reserves the right to change or modify these Terms at any time, without prior notice, and any changes will be posted on our website or communicated through other means.
We reserve the right to cancel, suspend, or alter any Promotion, at our sole discretion, if necessary for any reason.
By participating in a Promotion, you agree to provide us with the necessary consent to process your data in accordance with our Privacy Policy.
16. **Liability**
To the fullest extent permitted by law, County Electrical Worcestershire Limited will not be liable for any loss, damage, or injury (direct or indirect) arising out of or in connection with the Promotion, including any technical malfunctions, failures, or any other issues related to participation in the Promotion.
17. **Privacy and Data Protection**
By entering a Promotion, you agree to the collection, storage, and processing of your personal data in accordance with our [Privacy Policy]. Personal data collected will be used solely for the purpose of the Promotion and in compliance with applicable data protection regulations.
18. **Governing Law**
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
19. **Contact Us**
If you have any questions regarding these Terms and Conditions or the Promotions, please contact us.
T&C Fuse board and EV charger
**Promotional Terms and Conditions for Fuse Board & EV Charger Installation**
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**County Electrical Worcestershire Limited**
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By accepting a quote from County Electrical Worcestershire Limited ("the Company"), the customer agrees to the following terms and conditions related to the promotion of fuse board and electric vehicle (EV) charger installations.
1. **Site Survey Requirement**
All installations are subject to a site survey to assess the suitability of the installation location. The Company reserves the right to refuse or amend the installation based on the results of the site survey.
2. **Cable Length**
The promotional price includes up to 5 meters of cable. Any cable length exceeding 5 meters will incur an additional charge, calculated at the current rate per meter, which will be communicated to the customer prior to installation.
3. **Scope of Testing**
The price quoted covers basic testing of the consumer unit only. The installer does not take responsibility for testing or repairs of other areas of the installation that are outside the scope of the consumer unit. Detailed testing, if required, will incur an additional charge, which will be agreed upon before commencement.
4. **Certification**
The installation will come with a Part P certificate (for compliance with building regulations) and an Electrical Installation Certificate, which will be provided to the customer upon completion.
5. **Additional Circuit Charges**
If the installation requires more than 10 circuits, there will be an additional charge of £55 + VAT per additional circuit. This will be discussed with the customer and added to the final invoice.
6. **Installation of Electric Vehicle (EV) Charger**
The electric vehicle charger will be installed in accordance with the manufacturer’s instructions. Any tampering with or alteration of the installed EV charger will void the manufacturer's warranty, and the Company will not be liable for any issues arising from such tampering.
7. **Additional Costs for Faults Post-Installation**
Although basic testing can be carried out prior to the installation of a new fuse board, some faults may only become apparent after installation. If faults arise from the installation of new circuit breakers or other parts of the installation, these may incur additional charges. The customer will be notified of any additional charges before any remedial work is undertaken.
8. **Remedial Works and Décor**
Any remedial works to décor, such as patching up walls or painting after the installation, are not included in this promotion and will need to be arranged by the customer through a separate contractor. The Company will not be responsible for any cosmetic or structural repairs that may result from the installation.
9. **Agreement to Terms**
By accepting the quote, the customer agrees to all the terms and conditions outlined in this document. The Company reserves the right to amend or update these terms at its discretion, with any amendments being communicated to the customer before proceeding with the work.
10. **Limitation of Liability**
The Company’s liability is limited to the value of the work carried out. The Company will not be liable for any indirect, special, or consequential losses arising from the installation of the fuse board and EV charger.
11. **Payment**
Payment for the installation is due on completion unless otherwise agreed. Failure to make payment may result in additional charges or work being halted until payment is made.
12. **Force Majeure**
The Company will not be held liable for delays or failure to perform due to circumstances beyond its control, including, but not limited to, inclement weather, supply chain issues, or unforeseen site conditions.
By accepting the quotation from County Electrical Worcestershire Limited, the customer confirms they have read, understood, and agree to these terms and conditions.